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BENEFITS TO YOUR BUSINESS

Gain Greater Insights

One of the biggest advantages of using AI is the ability are able to quickly discover important and relevant findings during the processing of big data. This can provide your business with previously undiscovered insights that can help give it an advantage in the marketplace.

Gain Greater Insights
Stay Ahead of the Competition

Stay Ahead of the Competition

Artificial intelligence can now process and deliver data much faster than any human can. This very ability of AI can have significant implications in business, if you maximize it. Don’t be left out in the dark. Statistics show that 48% of companies are already planning to use AI to gain a competitive advantage. Stay ahead of the curve by adapting AI in your business now.

Outstanding Customer Service

Most customer interactions, such as emails, online chat, social media conversations, and telephone calls, currently require human involvement. AI, however, is enabling companies to automate these communications. By analyzing data collected from previous communications it is possible to program computers to respond accurately to customers and deal with their requests.

Outstanding Customer Service
Seamless Experiences

Seamless Experiences

Smart, well-built AI can help people enjoy a continuous, transparent customer journey—effortlessly combining web, mobile, voice, phone, and even in-person purchasing; there won’t be any more purchasing that misses the mark. AI has changed a lot of industries, but retail might have the most to gain. Purchasing should be a seamless, curated end result of the customer experience. Instead of dragging customers down with the retail strategies of previous generations, take the easy route and listen first. Literally and figuratively.

Enhanced Personalization

Providing customers with personalized marketing increases engagement, helps generate customer loyalty, and improves sales. This is why companies are putting so much effort into it. One of the advantages of using AI is that it is able to identify patterns in customers’ browsing habits and purchasing behavior. Using the millions of transactions stored and analyzed in the cloud, AI is able to provide highly accurate offers to individual customers.

Enhanced Personalization

Put Artificial Intelligence to Work for You.
It’s Smart Business.

One of the newest benefits of cloud computing is that it enables businesses to take advantage of artificial intelligence (AI). This rapidly developing technology offers significant development opportunities that many companies have already been quick to seize upon. Don’t miss out: the time to demonstrate your leadership is now. These are some of the ways that your company can benefit from AI.

Improving personalized shopping experiences

Improving personalized shopping experiences

Providing customers with personalized marketing increases engagement helps generate customer loyalty and improves sales. This is why companies are putting so much effort into it. One of the advantages of using AI is that it is able to identify patterns in customers’ browsing habits and purchasing behavior. Using the millions of transactions stored and analyzed in the cloud, AI is able to provide highly accurate offers to individual customers.

Automating customer interactions

Most customer interactions, such as emails, online chat, social media conversations and telephone calls, currently require human involvement. AI, however, is enabling companies to automate these communications. By analyzing data collected from previous communications it is possible to program computers to respond accurately to customers and deal with their enquiries. What’s more, when AI is combined with machine learning, the more the AI platforms interact, the better they become.

One example of this is AI virtual agents (chatbots) which, unlike humans, can interact with unlimited customers at the same time and can both respond and initiate communication – whether on a website or an app.

It is estimated, that by 2020, 85 percent of all customer interactions will be taken care of by intelligent machines that are able to replicate human functions. The days of using a call center look like they are coming to a close.

Automating customer interactions
Real-time Assistance

Real-time Assistance

AI is also useful for businesses that need to constantly communicate with high volumes of customers throughout each day. For example, in the transport industry, bus, train and airlines companies, which can have millions of passengers a day, can use AI to interact, in real-time, to send personalized travel information, such as notice of delays. Some bus companies, for example, are already tracking the location of their buses and using AI to provide travelers with real-time updates about where the bus is along its route and its estimated time of arrival. Customers receive this information on the bus company’s app.

Data mining

One of the biggest advantages of using AI is that artificial intelligence apps are able to quickly discover important and relevant findings during the processing of big data. This can provide businesses with previously undiscovered insights that can help give it an advantage in the marketplace.

Data mining
Operational automation

Operational automation

AI is able to operate other technologies that increase automation in business. For example, AI can be used to control robots in factories or maintain ideal temperatures through intelligent heating. In Japan, human-looking robots now serve as receptionists in some of the countries’ hotels automating check-ins, booking services and dealing (in four languages) with customer enquiries. In retail, AI is also being linked with RFID and cloud technology to track inventory. In China, police forces use AI to catch criminals. The country has a vast CCTV network and AI uses facial recognition to spot and track suspects so that they can be apprehended.

Predicting outcomes

Another advantage of AI is that it is able to predict outcomes based on data analysis. For example, it sees patterns in customer data that can show whether the products currently on sale are likely to sell and in what volumes. It will also predict when the demand will tail off. This can be very useful in helping a company purchase the correct stock and in the correct volumes. It is predicted that, within 10 years, the days of seasonal sales will be over as AI will mean there is too little leftover stock to sell off

This ability to predict is not just useful in retail. AI is also being used in many other areas, for example, in banking where it can predict currency and stock price fluctuations or in healthcare where, remarkably, it can predict outbreaks of infections by analyzing social media posts.

Predicting outcomes
 

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