The Baker and Taylor Project

BnT Project

Overview

The Baker and Taylor (B&T) Project aimed to enhance the existing Collect Application and develop a user-friendly Dashboard for improved operational oversight and compliance monitoring. This initiative was driven by the need to address user pain points and enable efficient data analysis and reporting capabilities for both administrators and other user personas. The project was implemented in two phases:

  • Phase 1: Enhancements to the Collect Application
  • Phase 2: Development of a comprehensive Dashboard

The project’s success was achieved through a collaborative approach, agile methodology, and the application of modern technologies. 

Project Scope

Phase 1: Enhancement to the Collect Application

  • Address identified customer pain points.
  • Introduce new features and functionalities to improve user experience.
  • Conduct research and discovery to refine the scope of work collaboratively.
  • Deliver enhancements iteratively through six agile sprints.


Phase 2: Development of the Collect Dashboard

  • Build tailored dashboards for B&T administrators and user personas.
  • Implement advanced filtering capabilities, including drop-down, keyword-based searches, and multi-select filters.
  • Provide both high-level overviews and detailed insights for compliance and operational monitoring.

Solution

Phase 1:

  • Conducted research to identify pain points in the existing application.
  • Prepared a Business Requirement Document (BRD) aligned with client requirements.
  • Delivered iterative enhancements through six agile sprints.
  • Conducted demo sessions and delivered necessary documentation for each sprint.
  • Modernized the legacy application UI and developed features to streamline and simplify the survey submission and monitoring experience.


Phase 2:

  • Designed and developed intuitive dashboards for administrators and user personas.
  • Integrated dynamic filters and search capabilities to refine results efficiently.
  • Delivered a secure, scalable backend to support the new functionality.
  • Enabled users to track compliance with Federal guidelines and take corrective actions as needed.

Technology

  • Frontend: WPF, HTML, CSS, JavaScript, jQuery
  • Backend: VB .NET, ASP.NET, C#
  • Database: MS SQL Server
  • Tools and Platforms: Azure DevOps

Deliverables

Research Report, UI Design Layout, BRD, Source Code & Published Code, SQL Scripts, UAT Test Case Document, Release Notes, User Training Guides.

This case study demonstrates the successful execution of a phased project that enhanced an existing application and introduced a robust dashboard solution, improving user experience and operational efficiency. The project leveraged modern technologies, agile practices, and a collaborative approach to deliver measurable outcomes and client satisfaction.