North Carolina Department of Health and Human Services, Analytical Support for DPH BCCCP Project


The North Carolina Department of Health and Human Services is a large state government agency in the U.S. state of North Carolina, somewhat analogous to the United States Department of Health and Human Services. The NCDHHS has more than 19,000 employees.

Project Scope

The NC Department of Health and Human Services – Information Technology Division (ITD) was seeking business analysis support for its business case analysis, process reengineering, and requirement gathering activities.


V Group as a prime vendor is currently working on business case analysis, process reengineering, and requirement gathering activities for the NC Breast and Cervical Cancer Control Program and NC WISEWOMAN Program centralized data management system (BCWWMS). The BCWWMS solution is developed based on the Salesforce platform and using agile methodology.

Our major deliverable of the project includes working with the NC BCCCP and WW programs to obtain a thorough knowledge of the needs of a centralized data system and the concerns of CDC’s requests for such a system and conducting a stakeholder analysis, market research, and analysis. We identify and document detailed current and future state process workflows using BPM standards, develop context diagrams, functional decompositions, and process workflows. V Group is also responsible for documenting gap analysis and developing the following documents: business process models, use cases, wireframes, entity-relationship diagrams, data dictionaries, system context diagrams.

Our team gathers, develops, documents, and validates business, functional and technical requirements and maintains the Requirement Traceability matrix, and builds business, stakeholder, solution, and transition requirements. We also prepare and maintain documentation and artifacts including analysis, reports, and the user documentation by PMO PM and BA methodology and work with Project Managers, Portfolio Managers, developers, and end-users to ensure application designs meet business requirements, provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required.

Our resource performs functional, integration testing UAT support, including developing test scenarios and cases and support required system go-live activities, author and preparing meeting minutes to be distributed to a variety of audiences. V Group work on creating user stories and acceptance criteria and authors other Agile documents and deliverables


Health & Human Services

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