Development and Implementation of Internet System for Tracking Over-Prescribing (I-STOP), NYDOH


The New York State Department of Health (NYSDOH) is the department of the New York state government responsible for public health. It is headed by Health Commissioner Howard A. Zucker, M.D., J.D., who was appointed by Governor Andrew M. Cuomo and confirmed by the State Senate on May 5, 2015. Its regulations are compiled in title 10 of the New York Codes, Rules and Regulations.

Project Scope

NYS Department of Health (NYS DOH) required to Combat the criminal diversion and abuse of prescription drugs by expanding existing and developing new lines of business within the Bureau of Narcotic Enforcement (BNE). This effort involved various phases of the projects, some of them are below:

  • Create a new line of business to support electronic prescribing (ePrescribing) of controlled substances. BNE must create a certification and waiver process for prescribers (physicians, physician assistants, dentists, etc.), and pharmacies to ensure compliance with standards governing the ePrescribing of controlled substances.
  • Expand the Prescription Monitoring Program (PMP) to allow for integration with Electronic Medical Records (EMR) systems. The PMP is a data system that prescriber must use to review a patients-controlled substances prescription history before prescribing a controlled substance. The BNE must establish a protocol governing the integration of the PMP with external EMR systems and implement changes to the PMP to support integration.
  • Expand the PMP to interact with similar systems in other states (interoperability). BNE must establish a technical and legal protocol for interoperability of the NYS PMP with PMP’s in neighboring states and implement changes necessary to support sharing of controlled substance history information.
  • Create a new line of business that will support a statewide disposal program to provide a safe and convenient means for members of the public to dispose of unused controlled substances thereby reducing the risk of inappropriate use of leftover or unused prescriptions. use of leftover or unused prescriptions.


As a prime contractor, V Group has supported the agency and performed full range of project management tasks as defined by PMI PMBOK and The NYS Project Management Guidebook.

In this project V Group has developed a detailed scope statements, and documented project requirements for the complex project as mentioned above by eliciting business goals, information needs, and relative priorities from end users, subject experts and other business stakeholders. This was a first phase of the program before moving onto the roadmap of implementation, this required a careful evaluation and balancing resource alternatives and potential solutions.

After the initial mapping of the requirement were done, V Group has supported the agency in developing the project schedule including identifying and scheduling project deliverables, milestones and required tasks using project scheduling software. The project plan also involved documenting and presenting resource needs to agency management and coordination project activities with those of program areas. The responsibilities taken by V Group included but not limited to design and implementation of quality metrics to analyze project performance, developing project communication plan and provide detail project status reports to stakeholders, communicating project information to internal and external stakeholders, directing or coordinating the activities of project or technical staff.

Some of the key areas, where V Group coordinated with various cross functional teams and business / technology stakeholders to identify risks and their potential impact on the project, review of the project schedule and recommending any changes necessary, planning and conducting project analysis sessions, such as Focus Group and project close-outs sessions.


  • Project Management and Analytical Tools approved by Department

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