Overview

The Washington Metropolitan Area Transit Authority commonly referred to as Metro, is a tri-jurisdictional government agency that operates transit service in the Washington metropolitan area. WMATA was created by the United States Congress as an interstate compact between the District of Columbia, the State of Maryland, and the Commonwealth of Virginia.

WMATA provides rapid transit service under the Metrorail name, fixed-route bus service under the Metro bus brand, and paratransit service under the Metro Access brand. The authority is also part of a public-private partnership that operates the DC Circulator bus system. WMATA has its police force, the Metro Transit Police Department.

In addition to ongoing operations, WMATA participates in regional transportation planning. Recent projects include an extension of Metrorail to Dulles Airport, streetcar lines in the District and Northern Virginia, and light rail in suburban Maryland.

Project Scope

The Washington Metropolitan Area Transit Authority's (WMATA) Department of Information Technology (IT) was looking for vendors having expertise across PeopleSoft ELM. For the Analysis and Implementation of the project dept. a required vendor having a thorough understanding of Perception Question Mark software application to create and provide operational and maintenance support for Computer Based Training (CBT).

Solution

V Group being a prime vendor was responsible for analyzing and implementing the project. Our team was accountable for providing development, operations, and maintenance support for Perception QuestionMark and the integration with PeopleSoft Enterprise Learning Management System to support Training and Operational Assessment testing needs. We assisted team members of the department to troubleshoot functional or business process issues and resolve defects related to Training modules/servers. V Group also provided extended support to IT staff members to create Virtual Machine (VM) servers.

Technology