Quality Assurance Support, North Carolina Department of Health and Human Services - Families Accessing Services through Technology (NC FAST)


The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled, and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state, and federal entities; and many other stakeholders to make this happen. The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions. NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol, and drug abuse treatment centers, and two residential programs for children.

Project Scope

NC FAST required the services of Tosca Development/Automation Testing to support the development and implementation of NC FAST Projects.


V Group as a prime vendor is currently working with NC DHHS FAST, we are assisting with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Tosca Development/Automation Test Scripts Writing aid. Our duties include analyzing business requirements for testability and completeness using functional specification documents, business requirements documents, and technical design documents, analyzing and developing requirements into test conditions, developing and executing automated scripts using Tricentis Tosca to thoroughly test software to ensure proper operation and freedom from defects. V Group is responsible for reviewing automated test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. Our team coordinates developing, testing, reports and tracks automated testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. We are also responsible for automated test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.


  • Test Director/Quality Center 9.0 or higher and
  • Quick Test Professional (QTP) 9.5 or higher,
  • Tosca Development

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