IT Infrastructure Support, Public School Employees' Retirement System

Overview
Since 1917, PSERS has been serving the public-school employees of the Commonwealth of Pennsylvania. The number of individuals they serve have grown from 37,000 in 1919 to more than 500,000 today. Balancing stability and growth through prudent investment policies, PSERS' assets have grown from $6 billion in 1982 to approximately $75.1 billion as of December 31, 2021. PSERS was created as a defined benefit plan; a qualified trust under Section 401(a) of the Internal Revenue Service Code. PSERS' role expanded upon the passage of Act 5 of 2017 to include oversight of two new hybrid options consisting of defined benefit and defined contribution (DC) components and a stand-alone DC plan.
Project Scope
PSERS required a vendor to assist the Infrastructure Support team in deploying and supporting network and server infrastructure components.
Solution
As prime vendor, V Group Inc. was supporting on deploying network and server infrastructure components. Our Essential job duties included:
- System Administration: VMware, Windows Servers.
- Hyperconverged storage system – Nutanix.
- Backup and Recovery system – Quest Rapid Recovery.
- Active Directory – Group Policy Administration
On this project, we have been working closely with the Security Team, Technical Support Team/IT Service Desk and Application Teams/Developers.