Functional Consulting Support for PeopleSoft, WMATA
The Washington Metropolitan Area Transit Authority, commonly referred to as Metro, is a tri-jurisdictional government agency that operates transit service in the Washington metropolitan area. WMATA was created by the United States Congress as an interstate compact between the District of Columbia, the State of Maryland, and the Commonwealth of Virginia.
Washington Metropolitan Area Transit Authority required a PeopleSoft ELM Functional Consulting Support expertise for re-configuration of ELM module v9.1, troubleshooting functional and business process issues related to the ELM module v9.1, and translating ELM module configuration to respective PeopleSoft users, IT staff, and IT Management. It also needed to configure the ELM module v9.1 to support key initiatives ensuring accurate training, re-certification, and professional certification records are created, maintained, and are readily accessible to appropriate managers and employees.
The objective of the project was to provide continuous PeopleSoft ELM Functional Consulting support to determine the best technical approach for filling the gaps between user requirements and ELM module v9.1. V Group Inc. provided support in developing test plans, creating test scripts, and performing all phases of testing from Unit to UAT for front and back end functionalities successfully. Primarily, we understood and captured the parameters, and the project was broken down into several components to ease the process of offering quality services.
With a methodical approach, we helped in writing complex SQL scripts to resolve data issues and created an ELM table structure. Also, we configured integration between HCM and ELM modules independently. From module configuration, developing training materials to requirements gathering, and writing reports, we performed every task within the stipulated time and in line with the client’s requirements.
Moving on, we also provided large scale implementation and production support for PeopleSoft ELM modules along with the implementation, upgrade, or production support, as and when it was needed. We also configured modules independently in alignment with WMATA’s business processes for providing excellent and smooth technical functionalities and flow. V Group’s support assisted in managing the scope as per the project requirement. Served as a liaison between Agency and solution’s contract and helped the client in mapping existing internal WMATA processes, aligned with their business’ requirements reducing support overhead.
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