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Managed IT Services

Overview

Cost-Effective, Scalable, and End-to-End IT Infrastructure Management

Our end-to-end IT management handles everything, including hardware, software, server, and network infrastructure. We do everything from monitoring, patch management, access management, network security, load balancing, exchange server management, implementing backup, and monitoring systems.  

We are a certified Microsoft Gold Partner equipped with subject matter experts with substantial experience who can build lean systems that help you reduce operational costs, increase the throughput, and increase ROI using Managed IT Services.

Complete IT Solution Under One Umbrella

We cover every aspect of an IT Solutions Hub to run highly secured and maintained IT infrastructure operations. And in case you need more, we offer various other services that can help you scale quickly.

Comparatively Economical Than In-House IT Teams

With no add-on overhead costs to bear, including 401K, training and upskilling costs, real estate management, and more, you end up saving on monetary resources.

Our Offerings

Network Infrastructure Support

Cherwell Management, Remote Monitoring, Firmware Patches and Upgrades, Firewall Rules and ACL Management, VPN and Remote, Access Management, Bandwidth Management, Network Security Management, DNS (Domain Name System) Management, along with 24x7 Support. 

Server Support

Remote Monitoring, OS Installation, Patches and Upgrades, RAID Management, Disk Space Management, Load Balancing, Data Backup Management, Backup and Restore in case of crashes, Security and Malware Management, Virtual Machine Management (VM, Hyper-V, Citrix), along with 24x7 Support. 

Exchange and Messaging

Exchange Server Management, O365 License Management, Managing End User Permission, Email Security Management – Mimecast, Periodic Email Security Audits, Preventive Testing on Email Gateways, Database Restructuring, Restore User Data, Implementing Transport Rules, Active Directory, Identity and Access Management and Mimecast.

Backup & Disaster Recovery

Implementation & Upgrade of Backup and Monitoring Systems – Commvault, SolarWinds, Datacenter movement monitoring & backup (On-Prem to Azure Blob), SAN & NAS Backup Solutions, Network & Server Performance/Application Management (NPM, SAM), Backup Monitoring & Reporting Tools Implementation.

Data Center

We offer secure, scalable, and reliable hosting for your critical IT infrastructure. With robust physical and virtual resources, we ensure high availability and data integrity, supporting your organisation's operational excellence.

Cloud Platforms

Harness the power of Cloud Platforms to scale, innovate, and optimise your IT resources. We provide cloud solutions tailored to your needs, facilitating agility, cost-efficiency, and global accessibility for your applications and data.

Center of Excellence

We help you cultivate expertise, streamline processes, and foster collaboration, ensuring continuous improvement and technology alignment with your strategic goals with our COE practices.

Data Technologies

We offer services encompassing data analytics, AI, and machine learning, enabling you to extract value from your data, enhance competitiveness, and achieve business objectives.

Entrusted By

Fortune 500 and World Leaders

pfizer
boeing
harvard medical school
acme united corporation
best buy
Sea World
Sky Bridge Capital
Pacific Western Bank
Ogletree deakins

Delivering Excellence In IT Solutions

We've been transforming the Information Technology space since 1999, and up until now, we've been most successful in our pursuit of creating a culture that provokes innovation.

Microsoft Gold Partner

We've received the highest form of credibility certificate that a development firm can acquire from Microsoft.

Fortune 1000 Clientele

The top-tier companies have trusted and chosen us as their preferred IT solutions partner.

US Govt. Portfolio

We've been the trusted development partner for various government organizations in the USA.

Global Presence

Headquarters are present in the United States, India, and the Philippines.

Listed In Inc. 5000

We've been listed as among the USA's Top 5000 Companies In Terms of Revenue.

Award Winning Applications

We've built applications that outperform the competition and bagged ILTA Peer Awards and American Business Awards.

24+ Years In Industry

More Than Two Decades Of Operations.

Patented Products

We've registered a plethora of patents keeping the spark of innovation alive.

Experienced In 20+ Industries

We've worked with healthcare, legal, pharmaceutical, banking, chemical, manufacturing, retail, and many more industries.

Managed IT services provide end-to-end business-centric information technology services so the venture can focus on the business side.  
Choosing a managed service provider rather than building an in-house IT team is economical and much more robust.  
Also, subject matter experts and specific talent are generally available on demand to get the job done. So, any potential threat or failure cannot disrupt the business continuity. 

There are numerous benefits of Managed IT Services, some of them are as follows:

Cost Effective: With a Managed Service Provider, you don't have to pay overhead costs such as upskilling, real estate cost for employee seatings, 401K, health insurance, and other additional costs.  

Quick Response Time: The managed IT services come equipped with 24*7*365 support, which helps you close tickets faster than ever before.  

Subject Matter Expertise: Onboarding a subject matter expert is faster than traditional hiring practices.  

Highly Scalable: Scaling up or down the number of staff working to manage your IT services is up to you.  

Best of Everything: Starting from hardware and software to network infrastructure and server management, in Managed IT service, you get it all. 

We monitor for the slightest anomalies in the system and back up the infrastructure entities regularly under a secured environment.  
We immediately implement a disaster recovery and restore procedure upon detecting a system failure, crash, or possible threat.  
We use Commvault, SolarWinds, SAN & NAS Backup Solutions, Network & Server Performance/Application Management (NPM, SAM), and more for the implementation above.  

 

If you need more in-house talents or find it difficult to onboard highly skilled technical talent, you can opt to extend your IT team using VGroup's IT Managed Services.  
You'll get the expertise you're looking for, all while saving money and time, two of the most valuable resources for a business venture. 

VGroup is a certified Microsoft Gold Partner, the highest affiliation level from Microsoft.  
Moreover, we have Subject Matter Experts in IT Managed Services with industry experience managing hardware, software, and network infrastructure.
Additionally, VGroup has a cumulative experience of two decades, and we've been transforming Business since 1999. Products we've built have won American Business Awards and have been nominated for other recognitions.

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